Delivery and handling expenses are the buyer’s obligation unless your order qualifies for our free shipping promotion.
Shipping & handling costs are non-refundable. We deliver all orders via UPS, FedEx, and USPS within the U.S. Orders placed after business hours, on weekends, or during holidays will be dispatched the following business day. Expected domestic delivery is within 1-4 business days of order.
If special delivery instructions are required for your mail carrier (FedEx or USPS), please leave a note during checkout in the area labeled “note or message.” Requests sent separately via email or phone will not be acknowledged.
We are not responsible for damage once the carrier picks up your item. In case of loss or damage in transit, we will file a claim with the carrier. Once confirmed, we will refund or resend your item. A tracking number will be emailed once your order ships and will be available in your account.
If you do not receive your item within 10 days, please contact us.
For more information on estimated transit times and shipping costs click here.