Returns & Exchanges - XIOS America

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Returns & Exchanges

Returns and exchanges are valid within 14 days after you receive your shipment in the mail.

All returned items must be in the original condition. Washed, worn or altered items will not be accepted. Refund for the returned merchandise will be issued to the same card as soon as the item(s) received and inspected. You will receive an email confirmation that the refund has been successfully issued. If the refund is applied to your credit card, your credit card company may take up to 10 business days to post the refund to your account.

Please Contact us first.